1. Our approach to data protection

Introduction

This introduction provides a brief overview of what happens to your personal data when you visit our website. Personal data is any data that relates to you as an identified or identifiable person. For further information about our approach to data protection, please read our privacy policy below.

Data collection on our website

Who is responsible for collecting data on this website? 

The website operator is responsible for all data processing associated with this website. Their contact details can be found in the legal notice for this website.

How do we collect your data?

Some of the data we collect is provided by you directly. You may provide this data by completing and submitting a contact form, for example.

Other data is collected automatically by our IT systems when you visit our website. This applies primarily to technical data (e.g. your internet browser, your operating system and the time at which you accessed our website). This data is collected automatically as soon as you access our website.

What do we use your data for?

We use some of the data we collect to keep our website up and running without any issues. Other data allows us to analyse your use of our website.

What are your rights as a data subject?

You have the right to obtain information about the origin, recipients and purpose of any personal data being stored in relation to you at any time and at no cost to you. You also have the right to request rectification, blocking and erasure of your personal data. If you have any questions about your rights as a data subject or anything else relating to data protection, you are welcome to contact us at any time using the contact details provided in our legal notice on this website. You also have the right to lodge a complaint with the relevant supervisory authority.

Analytics services and third-party tools

Statistical analysis may be performed on your browsing behaviour when you visit our website. The main tools we use for this purpose are cookies and analytics services. Your browsing behaviour will usually be anonymised before being analysed, which means that it cannot be linked to you. You can object to this analysis or avoid it by not using certain tools. Further details about this are available in the privacy policy below.

You can object to this analysis. Further information about your options for objecting is provided in our privacy policy.

2. General and required information

Privacy policy

The operator of this website is committed to protecting your personal data. We keep your personal data confidential and process it in accordance with the statutory data protection provisions and this privacy policy. Various types of personal data are collected when you visit this website. Personal data is data that relates to you as an identified or identifiable person. In this privacy policy, we outline the types of data we collect and what we use that data for. We also explain how we process the data and our purpose for doing so.

It is important to note that there is always a risk of a security breach whenever data is being transmitted online (e.g. in email communications). There is no way of guaranteeing that data will not be accessed by third parties.

Data controller

The data controller responsible for processing data on this website is:

Contemporary communication agency
Kaner Thompson GbR
Günterstalstraße 20
79100 Freiburg, Germany

Tel. +49 (0)761 1207587
Email: post@kanerthompson.de

The data controller is defined as the natural or legal person which, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names and email addresses).

Withdrawing your consent to data processing

In many cases, your personal data cannot be processed unless you provide explicit consent. You have the right to withdraw your consent at any time. All you need to do is send us an informal email to that effect. The withdrawal of consent shall not affect the lawfulness of data processing based on consent before its withdrawal.

Right to lodge a complaint with the competent supervisory authority

As the data subject, you also have the right to lodge a complaint with the competent supervisory authority if there has been an infringement of data protection provisions. The relevant supervisory authority for matters relating to data protection is the state data protection officer for the federal state in which our company has its headquarters. Click on the following link to access a list of the data protection officers and their contact details: https://www.bfdi.bund.de/EN/Service/Anschriften/Laender/Laender-node.html.

Right to data portability

You have the right to receive data that we process automatically on the basis of your consent or for the performance of a contract in a commonly used and machine-readable format or have that data transmitted to a third party. If you request for your data to be transmitted directly to another controller, we will only be able to do so if it is technically feasible.

SSL/TLS encryption

This website uses SSL/TLS encryption for security reasons and to provide protection when confidential information is being transmitted – when you send orders or requests to us as the website operator, for example. You know that a connection is encrypted when “https://” appears in the address bar in your web browser instead of “http://”. You will also see a padlock icon in the address bar.

When SSL or TLS encryption is activated, third parties are not able to access any data you send us.

Access, blocking, erasure

In accordance with the applicable statutory provisions, you have the right to request information about any personal data being stored about you as well as its origin, its recipients and the purpose of processing that data at any time and at no cost to you. You also have the right to have that data rectified or erased and its processing blocked. If you have any questions about your rights as a data subject or anything else relating to personal data, you are welcome to contact us at any time using the contact details provided in our legal notice on this website.

Objection to email marketing

The contact details published as part of the required legal notice must not be used to send any advertising and information materials that have not been explicitly requested. The website operator explicitly reserves the right to take legal action in the event that unsolicited marketing is received – in the form of spam emails and so on.

3. Data collection on our website

Cookies

We use cookies on our web pages. Cookies do not cause any damage to your computer and do not contain viruses. We use cookies to improve our website by making it more user-friendly and secure. Cookies are small text files that are downloaded onto your computer and stored by your browser. Most of the cookies we use are session cookies, which means that they are automatically deleted when you leave our website. Other cookies are stored on your device until you delete them. These cookies allow us to recognise your browser next time you visit our website.

You can change your browser settings so that you are informed whenever cookies are being used. You can choose to enable cookies on a one-off basis or in certain cases, disable them across the board or delete them automatically when you close your browser. Please note that you might not be able to use the full functionality of this website if you choose to disable cookies.

Cookies that are used to enable electronic communications or provide specific features required by you (such as the shopping basket) are stored on the basis of Art. 6 (1) (f) of the GDPR. The website operator has a legitimate interest in storing cookies to optimise the provision of its services and avoid technical errors. Any other cookies (such as cookies used to analyse your browser behaviour) being stored are covered separately in this privacy policy.

Server log files

The website provider automatically collects and stores information in server log files, which are automatically sent to us by your browser. This information includes:

Browser type and version
Operating system
Referrer URL
Host name of accessing computer
Time of server request
IP address

This data is not consolidated with any other sources of data. The legal basis for this data processing is Art. 6 (1) (b) of the GDPR, which permits data processing that is necessary for the performance of a contract or in order to take steps prior to entering into a contract.

Contact form

If you send us a request using our contact form, we store the data you entered into that form, including the contact details you provided, for the purpose of processing your request and sending you any follow-up questions. We will not share that data without your consent.

Any data you provided in the contact form is processed solely on the basis of your consent (Art. 6 (1) (a) of the GDPR). You can withdraw this consent at any time. All you need to do is send us an informal email to that effect. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

We keep the data you provided in the contact form until you ask us to erase it, until you withdraw your consent to us storing that data or until the purpose for which we are storing the data no longer applies (e.g. once your request has been processed). Any mandatory statutory provisions, such as retention periods, still apply.

4. Analytics services and advertising

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on our website. This service is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as “Google”). reCAPTCHA is used to distinguish between human and automated access to our website when data is input (e.g. in a contact form). reCAPTCHA analyses the behaviour of visitors to the website on the basis of various indicators. The analysis starts as soon as a user accesses the website. reCAPTCHA analyses all kinds of information (e.g. IP address, length of website visit and mouse movements). The data collected for the analysis is shared with Google.

reCAPTCHA analyses are always running in the background. Visitors to the website are not informed that the analysis is being performed. The legal basis for this data processing is Art. 6 (1) (f) of the GDPR. The website operator has a legitimate interest in protecting its website against fraudulent, spammy and abusive digital client activity.

You can find out more about Google reCAPTCHA and read Google’s privacy policy via these links: 
https://policies.google.com/privacy?hl=en-GB and
https://www.google.com/recaptcha/intro/android.html.

5. Plugins and tools

YouTube

Our website uses plugins provided by YouTube, a platform owned by Google. The operator of that website is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit a page on our website with a YouTube plugin, a connection to YouTube servers is established. As a result, YouTube can identify which pages of our website you have visited. If you are signed into your YouTube account, you are allowing YouTube to assign your browsing behaviour directly to your personal profile. You can stop this from happening by signing out of your YouTube account.

The website operator has an interest in using YouTube to ensure that the website looks professional. This constitutes a legitimate interest in accordance with Art. 6 (1) (f) of the GDPR.

You can read more about how user data is used in YouTube’s privacy policy: https://policies.google.com/privacy?hl=en-GB.

Google Web Fonts

This website uses Google Web Fonts to ensure that fonts are displayed consistently. When you access a page, your browser caches the required fonts so that text and fonts are displayed correctly.

This requires a connection to be established between the browser you are using and Google servers. As a result, Google becomes aware that you are accessing our website from your IP address. The website operator has an interest in using Google Web Fonts to ensure that the website looks professional with text and fonts displaying consistently. This constitutes a legitimate interest in accordance with Art. 6 (1) (f) of the GDPR. If your browser does not support Web Fonts, a standard font on your computer will be used instead.

You can find out more about Google Web Fonts at https://developers.google.com/fonts/faq and read Google’s privacy policy at https://policies.google.com/privacy?hl=en-GB.

Google Maps

This website uses the Google Maps map service via an API. This service is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Your IP address has to be stored if you wish to use the features offered by Google Maps. This information is usually sent to a Google server in the USA, where it is stored. The provider of this website has no control over this transfer of data. The website operator has an interest in using Google Maps to ensure that the website looks professional and to help people find the places we mention on the website. This constitutes a legitimate interest in accordance with Art. 6 (1) (f) of the GDPR.

You can read more about how user data is used in Google’s privacy policy: https://policies.google.com/privacy?hl=en-GB.